Privacy Policy

Last updated September 2026

CrossBuilt Coatings ("we," "us," or "our") respects your privacy. This policy explains what information we collect through crossbuiltcoatings.com, how we use it, and the choices you have.

Information We Collect

When you submit our contact or free estimate form, we collect the information you provide, which may include your name, phone number, email address, property address or city, and details about your project. If you opt in, we may also collect your consent to receive text messages.

How We Use Your Information

To respond to your inquiry and provide a quote or estimate
To schedule and coordinate flooring work you request
To send appointment reminders, updates, or follow-up communications by phone, email, or text (only with your consent for text messages)
To improve our services and website

Text Messaging

If you opt in to receive text messages from CrossBuilt Coatings, message frequency may vary and message and data rates may apply. Reply STOP at any time to opt out, or HELP for assistance. We do not share mobile opt-in information with third parties for their own marketing purposes.

Analytics and Advertising

We use Google Ads conversion tracking to understand how visitors find our site and to measure the effectiveness of our advertising. This may involve cookies or similar technologies. You can control cookies through your browser settings.

Sharing Your Information

We do not sell your personal information. We only share information with service providers who help us operate our business (such as our website host, form processing, and scheduling tools), and only as needed to provide our services to you.

Your Choices

You can ask us to update or delete the information we have about you at any time by emailing Info@CrossBuiltCoatings.com or calling 630-945-1362.

Contact Us

CrossBuilt Coatings
South Elgin, IL
Phone: 630-945-1362
Email: Info@CrossBuiltCoatings.com

We may update this policy from time to time. Changes will be posted on this page.